Terms, refunds and transfers
These terms apply to every ticket for the NSW Early Childhood Directors Governance, HR and Safety Forum 2027. Tickets are $500 + GST ($550 total) per person. They are written so you can read them in two minutes and know where you stand.
Last updated
In short
- Transfer to another 2027 date or send a substitute attendee at any time, at no cost.
- Full refund when you let us know 14 days or more before your session.
- Inside 14 days there is no refund, but a substitute attendee is always welcome.
- If we have to move a session, you choose a new date or a full refund.
- Can I change my date or send someone else?
- Yes, at any time and at no cost. You can transfer your ticket to another 2027 session, or send a substitute attendee from your service in your place. Send us the details on the contact page.
- Can I get a refund?
- You can have a full refund if you let us know 14 days or more before your session date. Inside 14 days there is no refund, but a substitute attendee is always welcome and you can still transfer to a later 2027 date.
- What if a session is cancelled or moved?
- If Employment Compass has to reschedule a session, you can move to the new date or any other 2027 date, or take a full refund. We will tell you as early as we can.
- How do I pay, and what do I receive?
- Payment is by card through Stripe at the time of booking. A tax invoice is emailed to the purchaser. Prices include GST. Each attendee receives joining details before the day.
- What happens to my details?
- We use your details to run the Forum and send joining details, and we never sell them. We use dietary and access needs only to cater for the person and make the day accessible. We share dietary needs with the venue kitchen without contact details. We delete dietary and access notes 14 days after the session. Stripe (payments), Vercel (hosting), Resend (email) and Meta (ads) help us, and may store data outside Australia. Card details go straight to Stripe. If you booked from our Facebook or Instagram ad, we tell Meta, but never your name or email. We may use the details of people we know to show them and similar people our ads. A message from the contact form goes by email to the Forum team. So does a request to join the ECEC Governance Network. We count visits to this site with Vercel Web Analytics, which uses no cookies and does not identify you. To see, fix or remove your details, or to stop us using them for ads, use the contact page.
How to ask for a transfer, substitute or refund
Send us your name, your service and your session date on the contact page. Tell us what you would like to change. We reply during business hours and confirm the change in writing.
Sold by Employment Compass, ABN 47 667 125 788, Suite 4.01, 7 Charles Street, Parramatta NSW 2150.